THEORY EXAMINATION (SEM–II) 2016-17 PROFESSIONAL COMMUNICATION

This question paper assesses the student's understanding of communication skills, business correspondence, oral and written communication, presentation skills, negotiation, report writing, résumé drafting, and interpersonal communication.
It is divided into three sections, testing definitions, theoretical concepts, and practical writing skills.

SECTION – A (10 × 2 = 20 Marks)

This section contains ten short-answer questions, each requiring brief explanations or definitions.
Topics include:

Meaning of a paragraph

Business correspondence

Précis writing

Need for a cover letter

Eye contact in presentations

Mass communication

Functions of philosophy

Business negotiation

Importance of grapevine communication

Examples of oral & written communication

This section checks basic concepts of communication and professional writing.

SECTION – B (5 × 10 = 50 Marks)

Students must attempt any five medium-length descriptive questions.
Topics include:

Types and flows of technical communication

Requirements of an effective oral presentation

Voice dynamics and presentation skills

Essentials of good sentence construction

Technical vs general communication

Negotiation process & qualities of a good negotiator

Aims of science and literature (as per Moody E. Prior)

Nature, purpose, and importance of reports

This section evaluates explanatory skills, understanding of communication processes, and analytical thinking.

SECTION – C (2 × 15 = 30 Marks)

Students must attempt any two long-answer questions.

Topics include:

Speech Delivery

Different modes of speech delivery (manuscript, memorized, extempore, impromptu)

Best mode of speaking with justification

Résumé Writing

Definition of résumé

Drafting a complete professional résumé for a Project Coordinator in a multinational company

Interpersonal Barriers

Causes of interpersonal communication barriers

Impact of personal behavior on communication effectiveness

This section tests practical writing ability, communication analysis, and professional competency.