This question paper evaluates students’ understanding of business communication, presentation skills, negotiation, report writing, résumé preparation, interpersonal barriers, and fundamental communication concepts.
It is divided into three sections covering definitions, descriptive answers, and applied writing tasks.
SECTION – A (10 × 2 = 20 Marks)
This section contains ten short questions, requiring brief definitions or explanations.
Topics include:
Meaning of a paragraph
Business correspondence
Précis writing
Need for a cover letter
Importance of eye contact during presentations
Mass communication
Functions of philosophy (from Moody E. Prior's essay)
Business negotiation
Role of grapevine communication
Examples of oral vs written communication
This section tests basic concepts and professional communication fundamentals.
SECTION – B (5 × 10 = 50 Marks)
Students must attempt any five medium-length descriptive questions.
Topics include:
Vertical, horizontal, and diagonal flows of technical communication
Essentials of an effective oral presentation
Role of voice dynamics in presentations
Requirements of good sentence construction
Differences between technical and general communication
Negotiation process and qualities of a good negotiator
Aims of science and literature (as per Moody E. Prior)
Nature, purpose, and importance of report writing
This section assesses explanatory skills and understanding of communication principles.
SECTION – C (2 × 15 = 30 Marks)
Students must attempt any two long-answer questions.
Topics include:
Speech Delivery
Different modes: manuscript, memorized, extempore, impromptu
Identifying the best mode of speaking with reasoning
Résumé Writing
Meaning of a résumé
Writing a complete professional résumé for the role of Project Coordinator in an MNC
Interpersonal Barriers
Causes of interpersonal barriers
Impact of personal behavior on communication effectiveness
This section evaluates practical writing, analytical thinking, and communication application.
