(SEM III) THEORY EXAMINATION 2024-25 TECHNICAL COMMUNICATION

This is a 3-hour Theory Examination for BAS301 – Technical Communication, carrying a total of 70 marks. The paper is divided into three major sections – A, B, and C. Students must answer questions from all sections according to the given choices. The exam checks a student’s understanding of communication theory, writing skills, organizational communication, emotional intelligence, presentation skills, social media ethics, technical writing, leadership communication, and human behavior models.

SECTION A – Short Answer Questions (14 Marks)

Section A contains 7 very short questions, each carrying 2 marks. Students must answer all questions briefly.
Topics include:

definition of communication flow in an organization

difference between vowel and consonant sounds

key components of a résumé

role of passion in speech delivery

purpose of illustrations in presentations

meaning of constructive feedback

social media platforms commonly used for webinars

This section tests quick understanding, basic definitions, and conceptual clarity.

SECTION B – Descriptive Questions (21 Marks)

In Section B, students must attempt any three questions, each worth 7 marks.
These questions require short explanations, comparisons, and reasoning-based answers.
Topics include:

difference between code and content in communication and their effect on message interpretation

challenges in writing an SOP and ways to overcome them

structure of a technical proposal and how it improves clarity and persuasiveness

emotional intelligence and how it helps build trust in teams

ethical and effective use of social media for content promotion

This section evaluates analytical thinking, explanation skills, and understanding of workplace communication.

SECTION C – Case-Based / Applied Questions (35 Marks)

Section C contains five sets of questions, each with two choices.
Students must attempt one question from each set, each worth 7 marks.
These questions are application-oriented and require practical examples or real-life scenarios.
Topics include:

example of non-verbal communication playing a crucial role

impact of voice dynamics on communication effectiveness

dos and don’ts of networking at a career fair

email writing for an informational interview

strategies to maintain audience engagement during a presentation

presenting technical data to non-experts

role of feedback in improving communication skills

using thinking skills for leadership communication

ensuring ethical and effective use of social media

applying personality theories (Maslow, Freud, Jung) to create relatable and engaging content

This section tests higher-level skills – application, creativity, communication strategy, professional writing, and human behavior understanding.

Overall Summary

This question paper assesses a student's ability in:

organizational communication

technical writing and documentation

emotional intelligence and leadership communication

interpersonal communication

presentation and public-speaking skills

listening and negotiation

ethics of social media usage

psychological models used in communication

Section A checks basic understanding,
Section B checks concept explanation,
Section C checks practical communication skills.