Management Information System (NIT-501)
Section-Wise Important Questions & Study Notes
SECTION–A
(Attempt all questions | 2 × 10 = 20)
This section checks basic understanding, definitions, and short explanations.
Write 2–3 lines only, no examples unless asked.
1. Information System
An information system is a combination of people, hardware, software, data, and procedures that collects, processes, stores, and distributes information for decision-making.
2. Attributes of Information
Good information should be accurate, timely, relevant, complete, economical, and reliable, so that managers can take effective decisions.
3. Design of Management Information System
MIS design involves identifying information needs, data sources, processing methods, reporting formats, and feedback mechanisms.
4. Types of Computers
Computers are classified as supercomputers, mainframe computers, minicomputers, and microcomputers based on size and processing power.
5. Planning Framework
A planning framework provides a structured approach to set objectives, analyze resources, formulate strategies, and implement plans.
6. Value Chain
The value chain represents a series of activities through which a firm creates value for customers, including primary and support activities.
7. E-Commerce
E-commerce refers to buying and selling goods and services over electronic networks, mainly the internet.
8. Intranet vs Extranet
Intranet is an internal private network of an organization, while Extranet allows controlled access to external users like suppliers and customers.
9. Components of Enterprise Management System
Key components include ERP, CRM, SCM, finance, HR, production, and procurement modules.
10. Computer Crime
Computer crime involves illegal activities using computers, such as hacking, data theft, identity theft, cyber fraud, and malware attacks.
SECTION–B
(Attempt any THREE | 10 × 3 = 30)
Answers should be descriptive, structured, and written with headings.
1. Types of Information Systems
Explain in detail: Transaction Processing System (TPS)
Management Information System (MIS) Decision Support System (DSS)
Executive Information System (EIS) Office Automation System (OAS)
Mention their users and purpose.
2. Approaches to Understand MIS Structure
Discuss: Top-down approach
Bottom-up approach Integrated approach
Explain why integration is important for effective MIS.
3. Planning Process of MIS
Explain steps: Identifying information requirements
System objectives Resource assessment
System development Implementation and review
4. E-Commerce vs Traditional Commerce
Compare on: Mode of transaction
Cost Market reach
Speed Customer interaction
Give simple examples.
5. Customer Relationship Management (CRM)
Explain CRM, its objectives, and components such as sales, marketing, customer support, and analytics.
SECTION–C
(Attempt any ONE | 10 × 1 = 10)
Long descriptive answer.
3(a) Role of Information System in Business
Explain how information systems: Improve efficiency
Support decision making Enhance competitiveness
Transform business processes Mention impact on modern business environment.
OR
3(b) System Development Life Cycle (SDLC)
Explain stages: System investigation
Feasibility study System analysis
System design Implementation
Maintenance
